CLOSE

Search

FAQs

About Us

FAQs

General Information

What are the school hours?
  • 8:15 AM to 3:15 PM Middle & High School
  • 8:30 AM to 3:15 PM Primary School
What are the school’s holiday dates and term dates?
What is the school’s policy on inclement weather or emergency closures?

TISA will notify you of a school closure or emergency situation via SMS text message. Additional information may also be provided in an email and posted on the website. Please make sure that TISA has your current Azerbaijani phone number so you are included in the SMS text system.

Curriculum and Academics

What curriculum does the school follow?

TISA offers the International Baccalaureate Primary Years, Middle Years, and Diploma Years Programme. TISA also follows the AERO math and literacy standards which are based on the US Common Core Standards and the Australian (ACARA) for science.

Learning

Are there specialized programs or extracurricular activities available?

Yes. Primary School offers athletics and after school activities each term.  Secondary offers athletics and a variety of clubs.  Students in the Secondary School participate in the Silk Roads Activities Association and the Central and Eastern European Schools Association (CEESA) for academic and athletic competitions. 

How is student progress monitored and reported?

TISA teachers provide regular feedback to students and parents.  Formal opportunities to receive feedback on your child’s learning includes parent teacher conferences, report cards, and MAP testing scores.  Additionally, you can review information on Toddle for Primary students and Managebac for Secondary students. 

What support services are available for students with special needs?

We are proud to be an inclusive school and welcome students with a wide range of learning variances.  For more information, please see:

Student Support Services

What languages are taught at the school?

In Primary, all students learn Azerbaijani. Spanish and French are also offered. 

In Secondary School, students can take Spanish, French or Russian.

Azerbaijani students take Azerbaijani language. 

Health and Safety

What is the school’s policy on medication and health emergencies?

A doctor is on site at TISA during school hours and can distribute medication and address health emergencies.  Please keep your child’s health information up to date in OpenApply.  

What are the school’s safety protocols?

TISA adopted the Standard Response Protocol to ensure that all staff and students understand how to safely respond in an emergency situation.  Drills are conducted several times a year. Please see this handout for more information.

What is the school’s policy on bullying?

TISA prioritizes student safety and wellbeing. Our policy on bullying is found in the Parent Student Handbook.

TISA defines bullying as repeated behavior intended to hurt another student emotionally or physically, often characterized by an imbalance of power. This can be in person or online.

When pupils, staff or parents, report concerns about bullying, our response involves:

  • Investigating the claims
  • Based on the findings, take appropriate disciplinary action if bullying or other behavioral infractions were identified
  • Work with the parties involved to prevent recurrence
  • Reflect on the bullying episode and extract any learning from it and use it to inform future teaching, actions and responses

Day-to-Day Logistics

What is the drop-off and pick-up procedure?

Students in the Early Learning Centre should be escorted by a parent/caregiver to the ELC building.

All other students will enter campus independently using their badge to access campus. Students who are getting dropped off and picked up via car should enter through the main gate. 

Students living in Royal Park can enter through the other gates. Any student who does not have their badge with them should enter through the main gate and collect a visitor badge. 

Is there a school uniform, and where can it be purchased?

No.  TISA does not require a school uniform.  See additional information on the dress code in the Parent Student Handbook. 

Parent Student Handbook

Does the school provide meals, and what is the lunch menu?

Students who attend the Early Learning Centre are provided lunch.  Students in grades 1-12 may purchase lunch daily in the cafeteria.  Please see Lunch Service for additional information. 

Lunch Service

What is the policy on absences and tardiness?

Research indicates that class attendance supports student learning.  Please take all measures to ensure your student attends school regularly. Our guidelines on attendance are located in our Parent Student Handbook

How can parents get involved in the school?

There are many ways to get involved at TISA.  We have an active Parent Teacher Association with opportunities to volunteer at the school and in the community.  Additionally, we invite parents to school events throughout the year.  

Parent Teacher Association

Communication

How does the school communicate with parents?

TISA utilizes a variety of methods to communicate with parents.  An important communication tool is the Friday LookAhead which is emailed to all parents and has key information about the upcoming week and other school announcements.  Principals also share quarterly newsletters and classroom teachers communicate regularly via email, Toddle or Managebac.  

Who should I contact if I have concerns about my child’s progress?

In Primary, please reach out to your child’s homeroom teacher. In Secondary, please reach out to the teacher or your child’s TAO Coach.  For additional information see the Contact Us page.

Contact Us

Quick Links

Let Your Journey Begin